You may or may not have heard the joke about motor vehicle agencies. People jokingly say that, like any other part of government, employees who work at those offices take forever to accomplish anything. Any of us who has ever needed a driver's license issued or renewed, or somebody who had to register a vehicle, has been subject to long lines. These long lines lead to waiting periods that sometimes last longer than our allotted lunch breaks. They could spend up to half a day trying to what they require done at a motor vehicle agency office. It is as if time has stopped altogether the second you step foot in to of these offices.
Although lots of people complain about how long it takes to get anything done there, not lots of people cease to think about why it might take longer than what they think is necessary to finish a task. Some people blame incompetent employees, while other fundamentally think that lots of people visit the motor vehicle agency office simultaneously, similar to how a huge amount of people appear to require to go grocery shopping on the same day of the week (although the lines at the money register most likely only vaguely compare to the lines at motor vehicle offices).
There might actually be a more logical reason as to why it only seems as if everyone has slowed down to a snail's pace at your local motor vehicle office. Not lots of people take in to account the fact that the card printers, ID systems, computers, & other machines are connected to a technique at a centralized office, most likely located in a government office in your state's capitol. Therefore, the ID systems, all of the computers, & card printers that produce driver's license, county IDs, & state ID cards might actually be working slower for this reason. If the computer network is slow at the central office, then most likely the pace at the motor vehicle office is also going to be slow. In some cases, a technical issue at the state capitol could cause a technical difficulty in every office of your state's motor vehicle department. This might possibly cause heavy delays, which lead to extended (& aggravating) wait times. Recently, New Jersey motor vehicle agencies experienced an argument in which computers in all offices were down, & services were limited. Somebody who was at an office that morning could not receive a driver's license, they could not register their vehicles, & they were unable to get titles for their cars. Lots of people had to wait until the next business day for the services that they needed.
Regrettably for state governments, motor vehicle agencies have a bad reputation for being poorly managed. They are victims of lots of verbal assaults from individuals who have had bad experiences waiting for what looks like forever to finally get whatever it is that they needed done. than blaming employees (although there might actually be some bad apple that spoil the whole bunch), people ought to take in to consideration other factors that might cause delays. You might actually find that employees are as aggravated as you are when motor vehicle agencies become busy due to slow computer network connections.
Kamis, 14 April 2011
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